Privacy Policy

1 Information We Collect

When you use our website or book a trip, we may collect the following types of information:

• Personal Information: Name, email address, phone number, nationality, and passport details required for travel arrangements.
• Payment Information: Credit/debit card details and billing address, processed securely through our payment partners.
• Travel Preferences: Dietary requirements, accessibility needs, accommodation preferences, and other trip-related information.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically.
• Communications: Messages you send us via email, contact forms, or chat.

2 How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings.
• Communicate with you about your trip, including confirmations, itineraries, and updates.
• Provide customer support and respond to your inquiries.
• Improve our website, services, and user experience.
• Send promotional emails and newsletters (only with your consent).
• Comply with legal obligations and protect against fraud.

3 Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Hotels, airlines, transportation companies, and tour operators to fulfill your booking.
• Payment Processors: To securely process your transactions.
• Legal Authorities: When required by law or to protect our rights.
• Analytics Partners: Anonymized data to help us improve our services.

4 Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure payment processing through PCI-compliant partners.
• Regular security audits and updates to our systems.
• Restricted access to personal data within our organization.

While we take every reasonable precaution, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5 Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Provide personalized content and recommendations.
• Enable social media features.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@touregyptclub.com.

7 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Booking records are retained for 5 years for legal and tax purposes. Marketing preferences are retained until you withdraw consent.

8 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10 Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Email: info@touregyptclub.com
• Phone: +01234567890
• Location: Cairo, Egypt